As part of providing our services to you, we may need to send routine communications to you, such as order transaction emails and other administrative messages through email and notifications posted on the website or through other means available, including text and other forms of messaging. You agree to receive our phone calls, emails, messages, notifications related to your orders/request on MediINDIA.
We do not automatically collect your personally identifiable information. However, you might provide us with your personal and demographic information – including your name, gender, age, address, phone number, email address and your medical prescription(s) – in the following ways: As a new customer, when you register/create an account, place your order, or upload your medical prescription
During your visit to our website/app, we may automatically receive technical information about your computer/device, including your ip address, your computer operating system, time-zone, browser type and browser plug-in details, due to the communication protocol settings on the internet.
When you browse our website, we may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All these information help us analyse customers' trends and preferences, and thus assist us in improving our service.
We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfil our services to you. Any personal information submitted by you to the website/app or to us through Whatsapp and other third party applications or collected by us will be used only for the purposes mentioned below:
We may share the information with any potential investor or strategic partner of the company or if the company is proposed to be acquired by or merged with any third party or is otherwise restructured.
We understand the confidential nature of the prescription you provide us to process your medication order and we treat your prescription as protected information.
Your personally identifiable information can be accessed only on a need-to-know basis by certain MediINDIA employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations.